CHA Help Center

For Patients, Caregivers and Visitors

Your Health is Our Priority

Need a New Doctor?

Call 617-665-1305 or book your "new patient visit" using our online portal.

Find Primary Care

Emergency Care

Call 911 in an emergency, or visit our hospitals in Cambridge and Everett.

In an Emergency

Mental Health

Call us at 833-222-2030 or use our walk-in services in Cambridge or Malden.

We're Here to Help

Urgent Care

CHA has walk in services at 33 Tower Street, Somerville to meet your medical needs.

Learn More

Need an interpreter?
Just ask your CHA care team for a medical interpreter, or call 617-665-1000 and tell us your language.
Non-discrimination
Learn how CHA provides access for people with different needs and abilities.

How Are You Feeling?

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If you feel sick:

Log into MyChart and click the "visits" button to schedule a virtual sick visit. You can also call your primary care center and ask for the Nurse Advice line. 

If you need to be seen right away, you can go to CHA Urgent Care at 33 Tower Street in Somerville.

Your CHA Care Center     Visit CHA Urgent Care


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Do you feel safe at CHA?

Learn more about our Patient Code of Conduct. These standards protect our patients, visitors and staff from unacceptable behaviors.

Watch our Code of Conduct Video

Financial Assistance

State Programs

If you live in Massachusetts, you may be able to get health insurance or help paying your health care bills through a state program like MassHealth, the Health Connector, or Health Safety Net.

Each program has different rules and income limits.

Learn about Tufts Health Together with CHA


Help with Health Insurance

The CHA Financial Access team helps people find affordable health coverage. Options are based on your income and family size. 

Please call 617-665-1100 and make an appointment to see us at the following locations:

CHA Cambridge Hospital
Main lobby, next to the front desk

CHA Everett Hospital
Main lobby, across from the front desk

CHA Somerville Campus
Main floor (level 3), next to the front desk and Urgent Care

Hours: Monday - Friday, 8:30 a.m. - 5:00 p.m.

Visit our Financial Assistance Page

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